This month's release brings a mix of powerful new capabilities and thoughtful refinements across the product. Highlights include paging support for the Web API to handle larger datasets, continued improvements to RollUp with Health and KPI unified in a single view, and a wide range of usability, visualisation, and plugin enhancements to make building and maintaining dashboards faster, clearer, and more reliable.

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📊 RollUp: Health and KPI in one place: The RollUp data source has been updated to bring Health and KPI together in one place. (SAAS-8498 / SAAS-8499 / SAAS-8504 / SAAS-8536)

📄 Web API: Paging now supported: You can now fetch and work with larger datasets using our Web API data source.

You can now fetch large datasets more reliably by enabling paging in our Web API data source. We support three common paging patterns, so you can adapt to how each API works:

Alongside our recently added scripting functionality, this makes it easier to work with real-world APIs and unlock richer, more complete datasets in your dashboards.

The RollUp data source has been updated to bring Health and KPI together in one place.

This makes it easier to build and share high-level dashboards showing status and key metrics at a glance.

Happy New Year! 🎉 We're a little late publishing this update as many of the team enjoyed some time off over the holidays. It's a great update with some nice quality-of-life wins. HaloPSA gets refreshed built-in dashboards with new ticket summaries and KPIs, and Web API now supports scripting so you can transform responses before visualizing them. You’ll also see faster loading, smarter dashboards, and a bunch of tidy visualisation tweaks. We’ve squashed a good list of bugs, added a new ClickHouse plugin, and shipped several plugin improvements across Azure, Splunk, GitHub, ServiceNow, and more. Here's to a great 2026!

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📊 HaloPSA built-in dashboards updated: New Tickets Summary and KPI dashboards provide daily ticket insights and long-term performance metrics, with filters for Agent or Client (PLUG-4317)

🔗 Web API: Transform responses with scripting: Use JavaScript to reshape API data, handle complex formats, and perform calculations before visualizing, with options for JSON path or custom scripts.(PLUG-4291)

We've just launched the ability to transform Web API responses with JavaScript. This means you can now integrate SquaredUp with even more APIs - and shape the data exactly how you need it before visualizing, for example:

When configuring a HTTP request, you can now choose how SquaredUp selects and processes your data:

provides a day-to-day view of tickets, including open/closed, by age, state, waiting on customers, past response date, unassigned, and more. covers longer-term metrics like resolution rate, age, average resolution time, time spent, and more. Dashboards can be filtered by Agent or Client. Click to add them to your workspace and customise.

This month’s release introduces secure variable locking on shared dashboards and nests built-in dashboards under each Data Source for easier discovery and automatic updates, while also enhancing visualisations and tile editor experience; it resolves multiple bugs across charts, data streams, the tile editor, and improves numerous plugins including Azure, Azure DevOps, GitHub, Google Cloud, HaloPSA, Jira, MSSQL, Splunk, and Zendesk for greater reliability, consistency, and usability.

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🔗 Lock variable on shared dashboards: Share the same dashboard securely with different audiences by locking the variable (SAAS-7421 / SAAS-8376 / SAAS-8321 / SAAS-8331)

📊 Built-in dashboards have moved!: They are now nested under each Data Source for easier discovery, automatic updates, and simplified organisation, while previously installed or customised dashboards remain unchanged. (SAAS-7880)

A new option to share a dashboard link with the current variable selected and fixed, preventing recipients from changing it. This is great for sharing personalised dashboards with individual customers or users without creating separate dashboards or workspaces. It ensures each user only sees their relevant data, with a toggle in the Share modal to enable or disable variable locking. The feature is available on Pro plans and above. Learn more

You’ll now find built-in dashboards nested under each Data Source. If you previously installed dashboards, they’re still in your workspace — though you may want to remove any duplicates.

To make built-in dashboards easier to discover and keep them organised alongside the data source they relate to. This update also simplifies maintenance and ensures you always have access to the latest built-in dashboards without needing to manually install updates and handle duplicates.

Built-in dashboards are now located directly under each Data Source. Head to a Data Source and expand it to see its dashboards.

Any dashboards you installed before this change are still in your workspace. Nothing has been removed automatically.

Because previously installed dashboards remain available, you may see duplicates of the new built-in dashboards. You can safely delete any duplicates if you no longer need them.

No — everything is automatically updated.

No — any dashboards you created or customised remain exactly as they were.

This month introduces the Azure Managed Prometheus data source, bringing native PromQL support for Azure Monitor in Kubernetes and Azure workloads. The release also delivers multiple performance and usability improvements across dashboards, navigation, and monitoring, along with numerous stability and bug fixes. Notable plugin enhancements include updates for HaloPSA and Jira Service Management, alongside a wide range of improvements across Azure, CloudFlare, Dynatrace, Google Cloud, Microsoft 365, MSSQL, Prometheus, SolarWinds, and UptimeRobot.

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🔌 Azure Managed Prometheus data source: A PromQL-based data source for Azure Monitor Prometheus, enabling visualization and monitoring of Kubernetes and Azure workloads.