OpenSearch is an Apache 2.0 fork of Elasticsearch, backed by AWS. The new OpenSearch data source enables querying of OpenSearch databases using DSL (Domain Specific Language) queries.

This is a SquaredUp Labs plugin using the new Low Code Plugins (LCP) framework – feedback from the user community is welcome!

This release brings group permissions for admin-controlled access management, and one-click expression insert to speed up tile editing. Other enhancements include negative value support in stacked bar charts, Lodash in Web API response scripts, and smarter rate limit handling. A wide range of bug fixes improves stability across KPIs, timeframes, SQL Analytics, and several visualisation types. Plugin updates cover 13 integrations, with highlights including new HaloPSA out-of-the-box dashboards, KQL and JQL language markup support for Azure and Jira, and a column picker for HaloPSA Tickets.

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🔒 Group permissions: Admins can now control who can perform key actions in SquaredUp.

🧑‍💻 Insert expressions with a single click: Expressions are now even easier to work with in the tile editor!

Expressions let you reference dynamic values, like the current timeframe or dashboard variable, directly within a tile. They're especially powerful when building custom integrations with the Web API data source. To make them easier to use, we've added a new button wherever expressions are supported.

Tip: If your dashboard includes a variable, you'll see additional expressions available to insert.

Admins can now control who can perform key actions in SquaredUp. With group-based permissions, you can allow specific groups to add workspaces or data sources, and manage items like KPI types, scripts, notification destinations, and custom data streams. Available on Pro tier and above.

This month's release brings a mix of powerful new capabilities and thoughtful refinements across the product. Highlights include paging support for the Web API to handle larger datasets, continued improvements to RollUp with Health and KPI unified in a single view, and a wide range of usability, visualisation, and plugin enhancements to make building and maintaining dashboards faster, clearer, and more reliable.

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📊 RollUp: Health and KPI in one place: The RollUp data source has been updated to bring Health and KPI together in one place. (SAAS-8498 / SAAS-8499 / SAAS-8504 / SAAS-8536)

📄 Web API: Paging now supported: You can now fetch and work with larger datasets using our Web API data source.

You can now fetch large datasets more reliably by enabling paging in our Web API data source. We support three common paging patterns, so you can adapt to how each API works:

Alongside our recently added scripting functionality, this makes it easier to work with real-world APIs and unlock richer, more complete datasets in your dashboards.

The RollUp data source has been updated to bring Health and KPI together in one place.

This makes it easier to build and share high-level dashboards showing status and key metrics at a glance.

Happy New Year! 🎉 We're a little late publishing this update as many of the team enjoyed some time off over the holidays. It's a great update with some nice quality-of-life wins. HaloPSA gets refreshed built-in dashboards with new ticket summaries and KPIs, and Web API now supports scripting so you can transform responses before visualizing them. You’ll also see faster loading, smarter dashboards, and a bunch of tidy visualisation tweaks. We’ve squashed a good list of bugs, added a new ClickHouse plugin, and shipped several plugin improvements across Azure, Splunk, GitHub, ServiceNow, and more. Here's to a great 2026!

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📊 HaloPSA built-in dashboards updated: New Tickets Summary and KPI dashboards provide daily ticket insights and long-term performance metrics, with filters for Agent or Client (PLUG-4317)

🔗 Web API: Transform responses with scripting: Use JavaScript to reshape API data, handle complex formats, and perform calculations before visualizing, with options for JSON path or custom scripts.(PLUG-4291)

We've just launched the ability to transform Web API responses with JavaScript. This means you can now integrate SquaredUp with even more APIs - and shape the data exactly how you need it before visualizing, for example:

When configuring a HTTP request, you can now choose how SquaredUp selects and processes your data:

provides a day-to-day view of tickets, including open/closed, by age, state, waiting on customers, past response date, unassigned, and more. covers longer-term metrics like resolution rate, age, average resolution time, time spent, and more. Dashboards can be filtered by Agent or Client. Click to add them to your workspace and customise.