Changelog - April Update

This release brings two headline updates — a

major refresh of the SCOM data source

with a simpler three-stream model (Alerts, Health, Metrics) and significant performance gains, and the release of

SmartAssist

, our AI assistant for writing JQL/KQL/MSSQL queries and SQL Analytics queries directly inside the tile editor. We've also shipped a wave of dashboarding improvements — including

smarter number formatting

with auto decimal places and thousands separator control,

drilldown from a dashboard variable

preserved SQL column order

, and a friendlier KPI experience. On the plugins side, expect cleaner data streams across

HaloPSA, Dynatrace, Zendesk, and Web API

, plus a more powerful

Zabbix

plugin. 🎉

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⭐️ New features

✨ SmartAssist: write queries with AI assistance: generate JQL, KQL, MSSQL and SQL Analytics queries from plain-language prompts (SAAS-9062).

🛠️ SCOM data source: major updates: a consolidated three-stream model (Alerts, Health, Metrics) with faster imports and cleaner selection (PLUG-3922, PLUG-4604).

🔢 Smarter number formatting: auto decimal places and a new thousands separator toggle give you more control over how values display in numeric columns.

✨ Other enhancements

Bar/Line Graphs
— Y-axis ticks now respect the column's decimal-places setting (SAAS-8444)
Data Sources
— CSV, PowerShell and Web API are now permanently shown at the bottom of the data source page (SAAS-9179)
Drilldown
— when a single object is selected in a dashboard variable, an arrow appears that jumps you to its drilldown page (SAAS-8421)
KPIs
— KPI Type is no longer mandatory when configuring a tile (SAAS-8079)
Notifications
— image generation has been switched from PNG to JPEG for faster rendering (SAAS-8413)
Tile Editor
— the Data view now respects the column order returned by your SQL query, even when transformations are applied (SAAS-8898)
Tile Editor
— when using an expression, suggestions with previews are now shown (SAAS-9289)
Variables
— a warning now appears in the top-right of any tile whose object limit is exceeded by the variable's selection (SAAS-8865)

🐞 Bug fixes

Collections
— drilldown cells on view-only Objects collections now show link formatting (SAAS-8382)
Dashboards
— the Copy dashboard modal now handles timeouts cleanly instead of spinning forever (SAAS-8892)
Donuts
— now displays cloned/custom-formatted column strings instead of the raw values (SAAS-9181)
Data Explorer
— KPI preview in the Data Explorer now renders correctly the first time (SAAS-9161)
KPIs
— a tile can no longer be saved with KPI enabled but no KPI Type selected (SAAS-7985)
KPIs
— the Settings > KPI link from the tile editor now opens in a new tab so unsaved tile config isn't lost (SAAS-8666)
KPIs
— the empty
()
after the KPI name in the tile tooltip has been removed (SAAS-8668)
Notifications, Security
— sensitive query-string parameters in Slack, Teams and Custom webhook URLs can now be split out and encrypted (SAAS-5202)
Rollup
— the Health > Tiles data stream no longer fails when one of the selected tiles has had its monitor removed (SAAS-9225)
Tile Editor
— custom colour palettes now recognise values from derived custom columns (SAAS-9180)
Tile Editor
— template data streams now receive the selected objects from the object picker, fixing cascading filters in JSM and CloudWatch (SAAS-8417)
Tile Editor
— autocomplete fields now show only the user-facing label when a form is reopened (SAAS-7660)
Tile Editor
— tooltips for code editors are no longer hidden/truncated (SAAS-9321)
Tile Editor
— validation messages are now displayed correctly for expression fields (SAAS-9326)
Tile Editor
— grouping hidden columns now ensures they are visible (SAAS-9364)
Variables
— out-of-the-box dashboards now persist your variable selection between visits and when copied to a workspace (SAAS-9123)

🔌 Plugin improvements

AWS
— the Lambda Logs data stream tile no longer fails when one of the selected lambdas has never been invoked (PLUG-4472)
AWS
— the CloudWatch Alarm state history data stream no longer silently fails after the fast-xml-parser upgrade (PLUG-4575)
Dynatrace
— the Problems data stream now supports (and defaults to) a None timeframe (PLUG-4576)
Dynatrace
— selecting Closed and Open Problems filters together no longer triggers a constraints-violated error (PLUG-4578)
HaloPSA
— the Tickets data stream now exposes a First response column that also works with dashboard variables (PLUG-4557)
Jira Service Management
— the SLA column now returns a state derived from the time-to-SLA value (PLUG-4553)
SharePoint
— date fields in Excel files are now detected and converted to date/time instead of TimeAgo format (PLUG-4502)
Web API
—
event.encryptedPluginConfig
is now supplied to on-prem plugins, restoring tiles that use a post-request script (PLUG-4560)
Web API
— OAuth requests with credentials in the header now set
Content-Type: application/x-www-form-urlencoded
(PLUG-4573)
Web API
— OAuth token exchange now treats any 2xx response as success, fixing providers like CrowdStrike Falcon (PLUG-4569)
Zabbix
— updated with more powerful capabilities and a simple three-stream model
Zendesk
— the Tickets & Metrics filters (Assignee, Brand, etc.) now respect their defined object limit (PLUG-4491)